Privacy Policy

ARK UK ("we", "our", or "us") is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

Personal information you provide: name, email address, phone number, nationality, and employment history.

CV and resume documents you upload to our platform.

Payment information (processed and stored by Stripe — we do not store card details).

Usage data: IP address, browser type, pages visited, and session duration.

To provide and manage our recruitment support services.

To process your payment and maintain your account.

To match you with suitable UK employers.

To communicate with you about your application and our services.

To improve our website and services through analytics.

To comply with legal and regulatory obligations.

We share your CV and profile with UK employers only with your consent as part of our matching service.

We use trusted third-party processors including Stripe (payments) and our hosting provider. All processors are GDPR compliant.

We do not sell your personal data to any third party.

We retain your personal data for as long as your account is active or as required to provide services.

If you close your account, we will delete or anonymise your data within 30 days, except where retention is required by law.

Under UK GDPR, you have the right to: access your personal data, correct inaccurate data, request deletion of your data, object to processing, and data portability.

To exercise any of these rights, contact us at info@arkuk.co.uk.

We use essential cookies to operate our platform and analytics cookies to understand usage patterns.

You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality.

We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest.

Despite these measures, no online platform is 100% secure. We recommend using a strong, unique password for your account.

For privacy-related enquiries or to exercise your rights, contact our Data Protection Officer at: info@arkuk.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.